House Rules

PLEASE READ

Welcome to the PixelGum Family! 🙂 If you’re joining the broadcast for the first time, or our Discord server PixelGum Nation, we recommend you read these community guidelines so there aren’t any surprises!

Please note: we recommend you manage your notification settings here.

Last updated: 27th February 2024

The Pixels

Will…

1. Be kind
   • treat others politely, remembering to say “please” and “thank you”
2. Make friends
   • offer as well as receive encouragement and support during streams and in our Discord server
   • we are an 18+ server
3. Have fun
   • play games the way they’re meant to be played – for fun, together, and to unwind
4. Respect each other
   • use the community safely, keeping conversations between Pixels in line with the Twitch Community guidelines
   • respect each other’s time. If we only have time for 1 round, say so
   • remember that fellow Pixels go out of their way to make time to game with us, so if we say we’re going to play games, we won’t keep other Pixels waiting too long
5. Let the moderators know
   • report worrying material directly to a moderator, ideally in Discord
6. Look out for fellow Pixels
   • let people know in a friendly manner if something isn’t in the PixelGum way
7. Speak in English
   • as the broadcast is in English. Non-English sentences or speakers will be removed/muted
8. Act responsibly
   • every Pixel is accountable for their own behaviour
   • PixelGum TV is an entertainment channel and not a place to give or receive counselling and/or advice
9. Stick to the rules
   • check them regularly as these are reviewed and updated regularly to keep in line with our growing community and its needs
10. Lead by example
    • avoid confrontations with trolls or any new Pixels in the chat
    • avoid judging new viewers who come in
    • let the moderators step in and/or let a moderator know if we feel a new viewer isn’t keeping with the PixelGum way
    • encourage new Pixels to fit in

Won’t…

1. Get competitive or demanding
   • persistent competitiveness or saltiness aimed at fellow Pixels or negativity that makes other Pixels uncomfortable will result in a ban
   • reach out to a moderator and let them know privately if someone is being persistently negative
2. Brag or showboat during games
   • continuing to brag or showboat after Pixels have been asked to stop will result in a ban
3. Tell people what to do
   • including repeatedly posting caps-locked sentences
4. Have disputes in public
   • please resolve it in direct PMs with each other
5. Promote commercial services or post spam
   • this will result in an instant ban
6. Use PixelGum facilities as proxy
   • self-promotion within the PixelGum community is a perk of a paying supporter
   • self-promotion materials from anyone who does not fall within this category will be removed from the community
   • contacting members of the community via a PixelGum facility to self-promote is a bannable act
   • using any platforms or facilities connected with PixelGumTV or the PixelGum community to popularise our own content without consent is a bannable act
7. Break Twitch’s Community guidelines
   • racist, homophobic, sexist, transphobic, or personally abusive will result in a ban
   • compromised accounts will be banned to keep the community safe
8. Swear/curse excessively
   • mild and infrequent cursing is allowed
   • aggressively cursing is NOT allowed toward another Pixel
9. Troll or be persistently negative
   • this includes spamming or flaming
   • persistent negative attacks on fellow Pixels will result in a permanent ban and we understand that the broadcasters reserve the right to ban on the first instant of trollish or inappropriate behaviour
10. Share personal contact details
    • age or birth dates, email address, telephone number, home / work / school locations etc may be removed
    • posting pictures of people, or sharing affiliations to organisations may be removed to keep individuals safe
11. Post graphic descriptions
    • images of violence, sex, drugs, weapons, illegal activities or anything that breaks Twitch’s Community guidelines may be removed to keep the community safe and hospitable
12. Talk about politics
    • PixelGum TV is not a suitable place for having debates about this topic. This also includes logos that denote nationalism, or posting memes around political topics. Discussions may be removed
13. Be consistently challenging
    • The PixelGum Community is a diverse group of individuals who have come together to enjoy the Internet in a safe manner. We take the comfort and safety of all Pixels seriously as well as the wellbeing of our team. If we feel anyone who has joined our community is overly disruptive or cannot use the spaces we monitor in an acceptable manner, we reserve the right to remove these individuals from the community.

The Moderators

Will…

1. Treat all Pixels equally by referring to them as ‘Pixels’ and not as a gender, age or other category
2. Respect fellow Pixels’ confidentiality and remove any messages we feel will make you vulnerable
3. Be supportive if a Pixel is struggling or shared an achievement
4. Be consistent and firm and review all reports and private messages sent to us using our moderating guidelines
5. Do our best to resolve issues raised as quickly as possible
6. Take the safety of the community seriously. This means that sometimes Pixels may be removed from the community if they pose danger to themselves or to the PixelGum Family
7. Remove anything that breaks the rules above as quickly as possible
8. Stick to the rules we’ve asked you to stick to in the moderating guidelines.

Won’t…

1. Speak aggressively or rudely to any Pixel breaking the house rules
2. Take over fellow Pixels’ conversations
3. Talk rudely to or about anyone, including banned or timed-out viewers. What’s in the past, is in the past.

How To Support Us

• Visit our Support Page to learn more

Safety Tips

1. 1. LIVE STREAMING ADVICE –
      http://bit.ly/PGTV_ThinkUKnowStreaming
   2. STAYING SAFE ONLINE –
      http://bit.ly/PGTV_thinkuknow
   3. REPORT ABUSE –
      is someone taking advantage of you, or trying to make you do something you don’t want to? http://bit.ly/PGTV_reportonlineabuse

Applying To Become A Moderator

1. You can click here to apply to become a moderator.